Can I download/buy the source code for RDG?
Can you customize RDG for me/my organization?
What Excel versions and operating systems will RDG work on?
How much sample data can I produce?
See Features for more information about data types and fields.
Can you add more output formats or fields?
How does the RANDOM.ORG API integration work?
To prevent clients from getting hit with an IP ban, there is a built-in delay. You may not call the API more than once every five minutes, and if RDG goes over quota, there is a 30-minute delay between quota checks.
If you need a lot of numbers, or think you will need more numbers in the near future, request them all at once. Don't issue a lot of requests for small amounts of numbers. Make a single large request and then store the extra numbers somewhere until you need them. Otherwise, RDG will simply bypass the RANDOM.ORG API and you will be getting random numbers from Excel instead.
I paid for the addin, but didn't receive the email with download instructions.
client@e-junkie.com on behalf of Jimmy Pena [wordpress@jpsoftwaretech.com]
The subject should be
Random Data Generator AddIn For Excel 2003-2013
If you still don't see it, make sure you are checking the same email address you used to submit payment. It's also possible that your payment didn't clear, or is delayed — certain types of payments do not clear right away. Contact me if you have exhausted all methods and still don't have the email.
I got the email with download instructions, but can't download the program.
I downloaded but can't install the program.
How do I get notified of updates and new versions?
When you purchase RDG, you are automatically added to the update mailing list. You will receive an email when an upgrade is available.
You can also follow the Announcements forum in any of the following ways:
- Bookmark the forum URL
- Follow the Announcements forum RSS feed
Announcements are also made on the blog and my Twitter account.